Policies and Procedures

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Provider shall not discriminate in relation to admissions on the basis of race, creed, color, national origin, religion, gender, or disability

Grievance Policy for Tiny Explores Early Learning Haven

Objective: I aim to ensure a positive and transparent environment for all involved

in my  in-home daycare. I recognize the importance of addressing concerns promptly

and amicably.

1. Open Communication:

Both the provider and the parents are encouraged to communicate openly and

respectfully regarding any concerns or grievances that may arise.

Direct communication between the involved parties is the first step to resolving

any issue.

2. Process for Addressing Grievances:

Any concerns or grievances should be brought to the attention of the provider or

designated staff member as soon as possible.

The provider will schedule a meeting within 24-48 hours to discuss the issue in

detail.

3. Mediation and Resolution:

During the meeting, both parties will have an opportunity to express their

concerns, and the provider will work collaboratively with the parents to find a

resolution.

If necessary, a neutral mediator may be involved to facilitate the discussion and

resolution process.

4. Documentation:

All grievances and their resolutions will be documented for reference and future

follow-up, ensuring clarity and accountability for both parties.

5. Confidentiality:

Confidentiality will be maintained throughout the grievance process to protect the

privacy of all involved parties.

6. Escalation Procedure:

If the grievance remains unresolved after following the above

steps, both parties may agree to seek external mediation or arbitration.

Carver County Childcare Licensing

Minnesota Statutes, section 245A.04, subdivision 1 (d). GRIEVANCE PROCEDURE.

 Health & Human Services Bldg.

602 East 4 th  Street Chaska, MN  55318

(952) 361-1600

Fax: 952-361-1660

7. Follow-up:

 After the resolution, the provider and the parents will follow up to ensure that the

agreed-upon solution has been effective and satisfactory for both parties.

8. Review and Amendment:

This policy will be periodically reviewed to ensure its effectiveness. Amendments

may be made with the consent of both parties.

Minnesota Statutes, section 245A.04, subdivision 1 (c). ALCOHOL/DRUG USE POLICY. Requires that an applicant or license holder must have a policy that prohibits license holders, employees, subcontractors, and volunteers, when directly responsible for persons served by the program, from abusing prescription medication or being in any manner under the influence of a chemical that impairs the individual's ability to provide services or care. The license holder must train employees, subcontractors, and volunteers about the program's drug and alcohol policy. 

TINY EXPLORERS EARLY LEARNING HAVEN LLC is committed to maintaining a workplace free of substance abuse. No employee or individual who performs work for TINY EXPLORERS EARLY LEARNING HAVEN LLC is allowed to consume, possess, sell, purchase, or be impaired by alcohol, marijuana, THC products, or illegal drugs, as defined under federal and state law, on any property owned by ASHLEY AND OISIN WYLEY. The use of over-the-counter medications and legally prescribed drugs is permitted as long as they are used in the manner for which they were prescribed and provided that such use does not hinder an employee's ability to perform their job safely. Employees, subcontractors, and volunteers should inform Ashley Wyley if they believe their medication will impair their job performance, safety, or the safety of others or if they believe they need a reasonable accommodation when using such medication. TINY EXPLORERS EARLY LEARNING HAVEN LLC will not tolerate employees, subcontractors, and volunteers who report for duty while impaired by the use of alcohol or drugs. 

Be advised that no part of the Drug & Alcohol Use Policy shall be construed to alter or amend the at-will employment relationship between TINY EXPLORERS EARLY LEARNING HAVEN LLC and its employees. Employees found violating this policy may be subject to disciplinary action, up to and including termination of employment. 

Infants: Crib ___x___ Portable Crib ___x___(the Crib Inspection Checklist is available to view upon request)

Toddlers/Preschoolers:

Mat ____ Crib ____ Cot __x__ Bed _____ Sofa __x__ Sleeping Bag _____ Portable Crib _____

Breakfast ___x__ A.M. Snack __x____ Lunch __x____ P.M. Snack ___x___ Dinner ______

Food, lunches, and bottles brought from home must be labeled with the child's name and refrigerated when necessary. Bottles will be washed after use. (9502.0405, Subp. 3 D, and 9502.0445)Food served during the day will include servings from each of the basic food groups as defined by the United States Department of Agriculture. (9502.0445)

Child care will begin on __________ 

The client will pay $_____ per week. The first two weeks in the early education program will be an adjustment or trial period. During this time, either the client or the provider may cancel the contract immediately without written notice. The client will pay a prorated fee if the contract is canceled during this two-week trial period. Payment is due each day unless the contract is canceled before the day begins. 

Advance Payment for the Last Two Weeks of Care 

The client will pay $_____ when signing the contract; this deposit will pay for the client's last two weeks of care, even if the provider's rates are raised later.

The provider has day care liability insurance in the amount of at least $100,000 per person and

$250,000 per occurrence.

 The provider has made emergency, fire, and storm plans and keeps a monthly fire drill log, using forms provided by the county agency. 

 The provider will not transport any children 

 __X____ Yes 

If yes, what kind of pet?  Dog

Last rabies shots (date) 11/29/21

"Helper" means a person at least 13 years of age and less than 18 years of age who assists the provider

with the care of children. An adult caregiver must always be present.

"Substitute" means an adult at least 18 years of age who assumes the responsibility of the provider. The

use of substitute care must be limited to a cumulative total of not more than 30 days in a 12-month period.

(A licensed provider must be the primary provider of care in this residence.)

• Provider will use a Helper: ______ Yes ___X___ No

• Arranging for a Substitute:

______ Provider will arrange for a substitute during vacations and holidays.

__X___ Parent will arrange for a substitute during vacations and holidays.

• Provider will make the following arrangements for emergencies: 

A substitute (My husband) will be used in the event of an emergency and the provider can no longer provide adequate care for the children.